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WELCOME

Welcome to Discover Seoul Pass

Discover Seoul Pass offers information about tourist attractions, as well as various benefits and services for international tourists visiting Seoul for a more convenient trip. For even better service, please enter the additional information.

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Terms and Conditions of Location-Based Services

 

1. General

 

Article 1. Purpose

The purpose of the Discover Seoul Pass Terms and Conditions of Location-Based Services (“Terms and Conditions”) is to define the rights, obligations and responsibilities of Seoul Tourism Organization (the “Company”) and users (the “User”) who have agreed to the Terms and Conditions set forth when using location-based services (“Services”) provided by the Company.

 

Article 2. Effects and Changes of the Terms and Conditions

1. The Terms and Conditions will become effective once the Service-requesting customer or personal information-providing individual agrees to the terms herein and registers as a user of the Service through a registration process provided by the Company.

2. By clicking the “Agree” button for these Terms and Conditions of Location-Based Services online, the User acknowledges that they have read and fully understood the Terms and Conditions and accept the terms herein.

3. Our Terms and Conditions may change, if necessary, to the extent that they do not violate relevant laws and regulations, including Protection and Use of Location Information laws, Contents Industry Promotion Act, E-commerce related Customer Protection laws, laws related to Framework Act on Consumers, etc.

4.The Terms and Conditions can be revised if deemed necessary by the Company. If revisions are made, notifications that contain the previous and revised Terms and Conditions, the application date of the revised version and the reason for changes made must be posted along with the current Terms and Conditions ten (10) days prior to the revised version’s application date and for a reasonable amount of time. If the changes have adverse effects on Users, notices of the changes will be posted on each Service’s website and/or transmitted to each User electronically via e-mail or SNS at least thirty (30) days prior to the application of the changes and for a reasonable amount of time.

5.The User will be deemed to have agreed with the revised Terms and Conditions if the User does not express any objections to the revised Terms and Conditions, even after the Company has clearly notified that the User will be seen as having agreed to the revisions unless the User expresses otherwise within seven (7) days after the revised Terms and Conditions are enforced. The User may terminate the Terms and Conditions if they do not agree with the revisions.

 

Article 3. Application of Principle of Good Faith

The Terms and Conditions set forth will be applied fairly based on the principle of good faith. Matters not specified in the Terms and Conditions will be subject to relevant laws and regulations or commercial practice.

 

Article 4. Service Content

 

Service Name Service Content
Discover Seoul Pass The service provided is a tourist pass created by the Seoul Metropolitan Government and Seoul Tourism Organization to provide a comprehensive service for Free Independent Travelers, with which they can access major historical, cultural, and Hallyu related attractions in Seoul for free within a given time

 

Article 5. Service Contents and Charge

1. The standard Services offered by the Company are paid. The specified amount must be paid in order to use other paid Services.

2. Payment for the paid Service will be made in accordance with methods decided by the electronic payment agency that has entered into an agreement with the Company, or by aggregating the amount onto a statement determined by the Company.

3. Cancellation or refund of payments made for the use of paid Services will be provided in accordance with the Company’s payment-related terms or related laws and regulations.

4. Refund requests or request for the paying individual’s personal information, in response to identity theft or payment fraud experienced by the User, may be rejected if circumstances do not fall under those prescribed by law.

5.Additional data charges will be incurred when using wireless Services, in accordance with policies set forth by the mobile carrier each User is subscribed to.

6. Additional charges incurred when posts are added through other means, such as MMS, will be paid in accordance with policies set forth by the mobile carrier each User is subscribed to.

 

Article 6. Change of Service and Termination

1. When the service provision is not feasible due to the various situations or legal obstacles involving the Company, including without the limitation, location information business operator’s policy change, the service may be restricted, changed or terminated, in part or in whole.

2. In the case of the service termination under Paragraph 1, the Company shall make a prior notice through the Internet, etc., or notify the personal location information principal.

 

Article 7. Restricting and Terminating Use of Services

1. The Company may restrict or terminate a User’s use of Services if any of the following applies.

  1) The User intentionally interferes with the operation of the Company’s Services

  2) If Service restrictions or termination is inevitable due to inspection, maintenance or construction of facilities used for the Service

  3) If a key telecommunications business operator, designated in accordance with provisions in the Telecommunications Business Act, suspends telecommunications services

  4) If situations that interfere with the use of the Service arise, including a state of national emergency, failure of facilities used for the Service or excessive increase in traffic to the Service

  5) If the Company finds it unsuitable to continue to provide the Service due to other serious matters

2. If the Company decides to restrict or terminate the use of the Service due to matters defined above, the Company must notify Users of the reasons to such restriction or termination and specify the period the Service will be restricted from use.

 

Article 8. Using and Providing Personal Location Information

1. If the Company wishes to use information on personal locations to provide a Service, the Company must specify such needs in the terms of service and gain the approval of the personal location information provider.

2. The rights of the User and legal guardians, and the methods of exercising those rights will be brought to the jurisdiction of the user’s address at the time the lawsuit is filed. If the user’s address is not available, the lawsuit will be brought to the district court with jurisdiction over the user’s place of residence However, if the address or place of residence is unknown at the time of the lawsuit, or the user is an overseas resident, the lawsuit will be brought to the competent court defined in the Civil Procedure Act.

3. The Company will automatically record and store data that confirms the use of location in order to settle costs with a third-party company or user and/or resolve complaints. This data will be stored for one (1) year.

4. If the Company provides location information to a third party designated by the User, the Company must immediately provide the User with information on the location information recipient, the date the information was provided and the purpose of providing the information, and the information must be sent to the telecommunications device the location information is collected in every time the location information is given to a third party. However, the User may be notified through a predetermined telecommunications device or email in the following circumstances.

  1) If the telecommunications device that collected the location information is not equip with a feature that can receive text, voice or video.

  2) If the User has requested in advance for the notice to be posted online.

 

Article 9. Rights of the Personal Location Information Provider

1. The User can withdraw any or all consent to provide the Company with location-based services that use personal location information and/or provide personal location information to a third-party at any time. In this event, the Company will destroy the collected personal location information and data confirming the use and provision of location information.

2. The User can request the Company to temporarily suspend the collection, use and/or provision of personal location information at any time. The Company cannot reject such requests and must have the technical measures for temporary suspension.

3. The User may request the Company access to or notification of any of the following information and demand the correction of any errors the data contains. In this event, the Company cannot reject the User’s request unless the Company has justifiable reasons.

  1) Data confirming the collection, use and provision of the User’s location information

  2) Reasons and details to providing the User’s personal location information to a third party in accordance with the Act on the Protection and Use of Location Information and other provisions of law.

4. The User can exercise their rights defined in Clause 1 and 3 through a prescribed procedure provided by the Company.

 

Article 10. Rights of the Legal Guardian

1. If the User is 14 years old or under, the Company must gain consent from the User and the User’s legal guardian for the provision of location-based services that uses personal location information and providing personal location information to a third party.

2. The Company must gain consent from minors who are 14 years old or under and their legal guardian if their personal location information or data confirming the use and provision of location information is used for purposes other than that specified in the Terms and Conditions or notified otherwise. However, the following are exceptions.

  1) If location information or data confirming the use and provision of location information is needed to settle costs for any provided location information and location-based services.

  2) If the information is reproduced so that the source of the information is unidentifiable and used in statistics, academic research and/or market research.

 

Article 11. Rights of Custodians of Minors 8 Years Old and Under

1. If custodians of individuals stated below (“Minors 8 Years Old and Under and Others”) provide consent to the use and provision of personal location information to safeguard the life and physical well-being of Minors 8 Years Old and Under and Others, the following individuals will be deemed to have provided consent.

  1) Minors 8 years old and under

  2) Mentally incompetent individuals who have been deemed to require custodianship

  3) Individuals with mental disabilities, as defined in Article 2.2.2 of the Act on Welfare of Persons with Disabilities, who are categorized as being severely disabled in accordance with Article 2.2. of the Act on Employment Promotion and Vocational Rehabilitation for Disabled Persons (Only those legally registered as disabled in accordance with Article 32 of the Act on Welfare of Persons with Disabilities)

2. Custodians who wish to consent to the use or provision of personal location information for the purpose of protecting the life and physical well-being of Minors Under 8 Years Old and Others must submit a written consent and documented proof of the custodian’s custodianship to the Company.

3. The custodian who has consented to the use or provision of the personal information of Minors Under 8 Years Old and Others will be able to exercise all rights that belong to the personal location information provider.

 

Article 12. Location Information Management Contact Person

1. The Company has designated a location information manager, who is in the position to take responsibilities, in order to manage and protect personal location information and resolve complaints filed by the personal location information provider.

2. Information about the head of the department which provides location based services, the location information manager, will be provided in the supplementary provisions section of these Terms and Conditions.

 

Article 13. Compensation for Damages

1. The User can file a compensation for damages against the Company if damage is incurred to the User due to the Company’s violation of Article 15 or 26 of the Act on the Protection and Use of Location Information. The Company will be responsible for the damages, unless the Company can prove that its actions were unintentional or a result of negligence.

2. The Company can file a compensation for damages against the User if damage is incurred to the Company due to the User’s violation of terms herein. The User will be responsible for the damages, unless the User can prove that their actions were unintentional or a result of negligence.

 

Article 14. Disclaimer

1. The Company will not be responsible for damages incurred to User if the Company is unable to provide the Service due to the following:

  1) Natural disasters or other force majeure

  2) Intentional disruption of Service operations by a third party that has entered into a Service provision partnership with the Company.

  3) Errors that occur during Service use due to reasons attributed by the User

  4) Actions of the Company that are not intentional or negligent, excluding those stated in Clause 1 or 3. 2. The Company can file a compensation for damages against the User if damage is incurred to the Company due to the User’s violation of terms herein. The User will be responsible for the damages, unless the User can prove that their actions were unintentional or a result of negligence.

2. The Company does not warranty the credibility and accuracy of the Service or information, data or fact posted in the Service, and will not be responsible for any resulting damages incurred by the User.

 

Article 15. Applicable Provisions

1. These Terms and Conditions or Services will be governed and implemented by the laws of the Republic of Korea.
2. The Company will consult with you in good faith to resolve any disputes arising out of or relating to the use of Services.

 

Article 16. Arbitration

If the dispute is not resolved through consultation with the User in good faith, the Company and User can request the Korea Communications Commission to settle the dispute, in accordance with Article 28 of the Act on the Protection and Use of Location Information, or request the Korea Communications Commission or the Personal Information Dispute Mediation Committee to settle or arbitrate the dispute, as prescribed in Article 43 of the Personal Information Protection Act.

 

Article 17. Business Information

The name, address, phone number, and other contact information of the Company shall be as follows.

1. Name: Seoul Tourism Organization
2. Representative: Kim Byung-tae
3. Address: Nara Kieum Jeodong Building, 340, Samil-daero, Jung-gu, Seoul
4. Telephone: 02-3788-0800

 

 

 

Supplementary Provisions

 

Article 1. Effective Date

These terms of use shall be effective on March 13, 2018.

 

Article 2. Location Information Management Contact Person Information as of March 13, 2018:

1. Affiliation: Seoul Tourism Organization
2. Telephone: 02-3788-8136