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WELCOME

Welcome to Discover Seoul Pass

Discover Seoul Pass offers information about tourist attractions, as well as various benefits and services for international tourists visiting Seoul for a more convenient trip. For even better service, please enter the additional information.

Please enter additional information at the next step to complete your account registration.

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Year of birth
1994
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Gender
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Information & Refunds
Important information regarding the purchase, usage, and refund policy of the Discover Seoul Pass .

Please Note

  • Lost passes cannot be refunded or reissued.
  • An unused, unactivated physical pass is valid for five years after the date of issue (printed on the back of the pass). The transportation card function (Tmoney) is available for an unlimited amount of time and will not expire.
  • Physical pass: You must present your physical pass at each attraction you visit. If you do not have your pass, you may be denied entry.
  • Mobile pass: You only have to present your mobile pass (phone) to collect your admission ticket.
  • Please check the opening hours and days before visiting an attraction, as they may be subject to change.
  • Before visiting, please check government policy mandated free admission benefits to royal palaces and art museums, such as Culture Day (last Wednesday of each month (as of 2018)) and age-based free admission (ages 65 and up) to use your pass even more effectively.
  • The Discover Seoul Pass covers general admission to the attractions. Special exhibitions, events, etc. may not always be covered by the Discover Seoul Pass. Please inquire with each attraction for details.
  • Discover Seoul Pass terms of use and affiliated attractions are subject to change without notice.
  • You can find more detailed information in the Notice section on the website or smartphone app.
  • We will not take responsibility of any dispute as a result of using the Discover Seoul Pass purchased from a non-authorized vendor.
  • The pass cannot be used if the QR code has been damaged. The pass user is responsible for any issues that arise from damage being done to the QR code.
  • When using a bus or the subway, touch your pass to the card reader located at the bus entrance or subway turnstile.

Refund Information

Discover Seoul Pass Refund Information

  • Offline pass purchase card payments can only be refunded at the location where the pass was bought.
  • No refunds are issued for lost or misplaced passes.
  • Refund is not possible for cards that have been used even just once, whether it was for admission to attractions, topping-up transit funds, or boarding public transportation.
  • Once the Discover Seoul Pass has been used, it is not possible to obtain a refund, even if public transportation becomes partially inoperable or attractions become closed temporarily.
  • If the Discover Seoul Pass was used fraudulently, the card is voided and the user must pay the normal or additional fees according to regulations.

Collecting Remaining Funds on Tmoney

  • If the remaining amount on the card is below ₩30,000, you can easily get a refund at any convenience store or at the service desk at any subway station. (There is a ₩500 service charge)
  • If the remaining amount on the card is below ₩50,000, you can easily get a refund at the service desk at any subway station. (There is a ₩500 service charge)
  • If the remaining card balance exceeds ₩50,000, you can receive a refund at the Smart Card Tmoney Town (Seoul Station).

Refunds for Damaged Tmoney Cards

  • If the pass becomes unusable because the Tmoney card is damaged, refunds may be obtained by visiting the Myeong-dong Tourist Information Center. ※ Myeong-dong Tourist Information Center: First Floor of KEB Hana Bank Main Branch Office Annex, 66 Eulji-ro, Jung-gu, Seoul.
  • If you have finished visiting the attractions, the damaged card will be collected and a refund for the remaining amount of Tmoney will be issued.
  • If you have not finished visiting the attractions, a new Discover Seoul Pass will be issued in exchange, along with a credit for the amount of Tmoney that was on the damaged card.